Sending shipments



An order containing refrigerated goods is sent only on Mondays, Tuesdays and Wednesdays. Since we use external courier companies for transport, we want to be sure that the refrigerated goods will reach their new owners on time. And it is for this reason that we are forced to reduce the number of days for sending refrigerated products. Delivery is within 48 hours of sending the package.

We ship an order containing only dry food and products from Monday to Friday. Delivery is approximately within 2-3 working days of sending the package.

Price and method of transport

Postage will be calculated at the end of the order according to the weight of the ordered goods and the place of delivery. Postage costs start from £4.

We deliver to England, Wales and Scotland (Mainland). For delivery to other parts of the UK, please contact us in advance. We send shipments through external courier companies.

The maximum weight of one order is 32 kg. If the weight is higher, we will divide your package into several smaller packages.

Information for shoppers

After receiving the order, you will receive a confirmation email. If it hasn't arrived, check your spam folder.

After sending the package, we will send you an email with a delivery reference number (tracking number).

When sending the order, the customer agrees to the terms and conditions of the courier company.

We are not responsible for goods that are damaged by extending delivery due to the customer's absence at the time of delivery.